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- Returns & Exchanges | WoW Futon Organic and Natural Bedding Products
Devoluciones y cambios Términos y condiciones Warranty All WoW Futon products are guaranteed to be free of any material or craftsmanship defects. Our products are designed to last for many years with proper care. Our offer: 3-year warranty against manufacturing defects on pillows. 5-year warranty against manufacturing defects on futon mattresses, mattress pads and mattress toppers. WoW Futon will repair or replace the item if it is found to be defective. The warranty does not cover misuse or normal wear and tear. Please retain all original receipts and invoices in order to provide proof and date of purchase. WoW Futon reserves the right to determine if the item has been abused or care instructions have not been followed. Returns We guarantee the quality of everything we sell. If you are dissatisfied with your purchase for any reason, you may return most items* in new, unopened, and original condition within 30 days of delivery date. Returns must be in their original packaging, with product tags intact. If we provide a return shipping label, the return shipping fees will be deducted from your refund. If you decide to provide your own mailing label, we recommend that you obtain a tracking number for your own security. If you received an incorrect, damaged, or defective item, we will require photos and an explanation of the issue to decide whether you are eligible for a refund or replacement. Wool has a little natural lanolin scent, which is not considered a fault. If we determine that the goods was damaged or defective upon receipt, we will give a free return mailing label. Returns must be in their original packaging and show no evidence of use. A decision on an inspection may take up to 14 business days. If, after assessment, we conclude that your item does not qualify for a refund, you have 30 days to opt to have it returned to you at your expense. Contáctenos Pongase en contacto rellenando el formulario. Responderemos tan pronto como podamos. First Name Last Name Email What is your order number or email address associated with your order? Please provide your preferred contact method. What item(s) do you wish to return? What is the reason for your return? Ordered wrong item/size/color Defective/damaged Wrong item sent Unsatisfied Other I am returning this item(s) to exchange for a refund FOR EXCHANGES - Please describe item you would like to exchange for. Any refunds due will be processed back to the payment method for original purchase. If any balance is due, our customer service team will reach out with an invoice. Please also confirm that your shipping address is the same used in your original order. Upload Your Image or Video Submit Thanks for submitting!
- Organic Mattress Toppers, Pillows, and Futons | Certified Comfort
Certifications & Sustainability MORE THAN ORGANIC As a small, independent company, we make every decision ourselves. We’ve worked hard to control as much of our process as possible to do right by the people, places, and animals we rely on. Our products carry several internationally recognized certifications to meet stringent fair trade, organic, safety, and emissions standards. FOR JUST A PEACE OF MIND With so many certifications floating around, it can be confusing to figure out what they all mean, and if they’re even real. All WoW Futon products are made and packaged by manufacturers who hold the certifications listed below, ensuring the highest standards of fair trade, organic, emissions, and health. We hope this brings you some comfort. You can click on the certification icons to review the related certification documents.
- Dealer Inquiries | WoW Futon Organic and Natural Bedding Products
Vender con nosotros? Gracias por su interés de ser nuestro socio distribuidor. Aquí en WoW Futon ofrecemos una fantástica gama de productos que pueden agregar un beneficio significativo a sus clientes potenciales. Nos apasiona ofrecer una mejor calidad de vida a nuestros clientes a través del sueño. Al difundir el mundo de la lana y otras fibras naturales, ayudamos a que miles de personas duerman mejor por la noche. Ya estamos asociados con numerosas tiendas minoristas locales, retiros de bienestar, B & B, hoteles boutique, diseñadores de interiores y propietarios de pequeñas empresas en todo el mundo. Agregue valor a su negocio físico o en línea al incluir en su inventario productos rellenos de lana únicos y totalmente naturales de WoW Futon. Nuestros productos de algodón orgánico certificado y lana orgánica con certificación GOTS están diseñados y fabricados en Bursa, Turquía. WoW Futon, fundada en 2020, tiene socios en todo el país y en línea. Cuando trabaja con nosotros, nuestra misión es brindar lo mejor en ropa de cama de lana hecha a mano y un servicio al cliente excepcional. SERVICIOS DE UN VISTAZO Excelente servicio al cliente y soporte telefónico. Confirmaciones de pedido Envío rápido Envío directo Etiquetado privado Tomar una posición La forma en que fabricamos nuestros productos es tan esencial como lo que producimos. Todos en WoW Futon están dedicados a establecer una cultura sostenible. Nada sucede en nuestra cadena de suministro, procesos industriales o gestión de instalaciones sin tener en cuenta el medio ambiente. Queremos ser una instalación sin desperdicio y priorizar la sostenibilidad en todo lo que hacemos. Nuestro abastecimiento y nuestras prácticas ambientalmente conscientes reflejan nuestro compromiso con la tierra y sus habitantes. Le invitamos a unirse a nosotros como socio minorista. Trabajamos Juntos! Pongase en contacto para que podamos empezar a trabajar juntos. First Name Last Name Email Message Send Thanks for submitting!